Privacy Policy

This Privacy Policy applies to personal data provided by the company's clients, both for the provision of various types of services and for other interactions, typically in electronic format, as well as for client participation in company promotions, technical support, and warranty service.

Torqa Ster reserves the right to make changes and additions to the current provisions of the Privacy Policy, and these changes and additions will take priority over current provisions. Please note that provided services may contain links to third parties that have their own Privacy Policy provisions. In such cases, Torqa Ster is not responsible for the content and compliance with the Privacy Policy provisions of any third-party company. By providing their personal data, the client gives full consent to its processing by the methods provided for by the current provisions of the company's Privacy Policy.

Procedure for Data Collection, Storage, and Destruction

Torqa Ster collects personal data only with the user's consent and exclusively to provide the client with a service or feature that requires private information: purchases, participation in promotions, warranties, and service. To prevent the leakage of client personal data, a full complex of information security measures (technical and organizational) is used.

The maximum storage period for client personal data is 75 years from the date the company receives private information. In other cases, the company stores the client's personal data until the termination of its activities.

The destruction, depersonalization, or blocking of a client's personal data or part of it is carried out to exclude the possibility of further processing of this information.

Torqa Ster collects client personal data in the following categories:

Technical Information

• Access time and IP address;
• Sources of referral to the company's Internet resource;
• Web pages visited by the user;
• Views of advertising banners;
• Other technical information provided by the user's browser;
• Client's phone number (in case of calls to numbers indicated on the company's website).

When registering on the site, the company collects personal information necessary for user authentication / service personalization / order delivery / feedback:

• Username;
• Email, phone number, and address (in case of delivery to any address).

Information on User Actions

• Information about agreements/contracts between the client and the company;
• Information about requests and applications sent to the company;
• Data on goods and services purchased or used by the client;
• Payments made and other financial information provided by applicable law.

Purposes of Personal Data Processing

• Sale of products and provision of other services to the client;
• Taking into account the customer's wishes (when developing a new product or service);
• Informing the client about promotions, discounts, and special offers via email;
• Providing feedback to clients.

Transfer of Data to Third Parties

Torqa Ster does not provide clients' personal data to third parties, except in the following cases:

• Obtaining direct consent from the user to transfer their personal data to a third party;
• Upon request of law enforcement agencies in accordance with current legislation;
• Merger or acquisition of the company.

Use of Cookies and Markers

Cookies allow the collection of the following information about the client: IP address / operating system / browser type / referring site URLs. This is necessary to improve services provided to the client (saving passwords on the site when the browser is closed, traffic analysis, etc.). Web beacons are used to graphically display anonymized information about users on the site (visitor/view counters). If desired, the client can prevent tracking of their actions at any time by disabling Cookies.

User Rights

All clients can edit their personal data. If a user wishes to stop the processing of their personal data, they should contact Torqa Ster by email at [email protected].